Frequently Asked Questions1. Where is MissionInsite located?MissionInsite maintains offices in both Irvine, CA on the West Coast and Columbus, GA on the East Coast. 2. Where does MissionInsite get its information?Data from our clients is central to the congregant information we provide, but we also extract information from a variety of community demographic products.
3. How many users are included in a typical MissionInsite agreement?MissionInsite believes that denominational agencies and churches gain the best value by granting access to as many persons as necessary. Therefore we do not limit the number of users. Nonetheless, access to The MI System is user and password protected. 4. What kind of system maintenance must a client manage?None! This is the beauty of The MI System. There is nothing for the client to manage, no data to update, no software to keep up, no information to back up. This is all part of the service. Clients simply log in and explore. And the user can not harm any of the data. It is all protected on our servers. 5. What if new residential development is occurring?In order to realistically consider the potential impact of new residential development upon a church plant, a regional agency needs to know the number of new residences that are planned and the year of expected occupancy. MissionInsite then generates estimated new population based upon average persons per households for the general region. MissionInsite can provide these research services for an additional fee. 6. How long does it usually take from the moment a contract is signed until a client has access?There are several steps taken in setting up a denominational agency for the first time. Church sites are geocoded and the denominational agency’s boundaries are digitally drawn. Once these are done, a client is given access to the system. On average, a new agency will have initial access within two weeks. 7. How much does it cost for training in the use of The MI System?MissionInsite does not charge extra for the basic online training workshop. It is included in the price. Furthermore, since The MI System is so easy to use, most new users reach full competency very quickly. 8. What if I need support in using the system?Quick response to clients is critically important to the MissionInsite team. Generally speaking, support questions are handled on the same day the request for assistance is made. 9. Who do I contact with support questions?If you are a client and have technical questions, please contact us at support@MissionInsite.com. If you are not a client but are interested in learning more about our products and services, contact us at (877) 230-3212 ext. 329. 10. How much do MissionInsite’s products and services cost?Pricing for our MI Resource Packages is based upon several variables including the number of churches within the regional body. We can quickly provide you with a quote reflecting your specific information requirements.
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